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General Information Memoranda (GIs) for ISD
ISD: General Information (GIs) 2025
| GI Number | Topic |
|---|---|
| 25-32 | FFY 2025 SNAP Performance Report-Eighth |
| 25-27 | FFY 2025 SNAP Performance Report-Seventh |
| 25-24 | FFY 2025 SNAP Performance Report-Sixth |
| 25-22 | FFY 2025 SNAP Performance Report-Fifth |
| 25-20 | FFY 2025 SNAP Performance Report-Fourth |
| 25-15 | FFY 2025 SNAP Performance Report-Third |
| 25-12 | FFY 2025 SNAP Performance Report-Second |
| 25-08 | FFY 2025 SNAP Performance Report-First |
| 25-07 | FFY 2024 SNAP Performance Report-Final |
| 25-03 | FFY 2024 SNAP Performance Report-Eleventh |
ISD: General Information (GIs) 2024
| GI Number | Topic |
|---|---|
| 24-34 | FFY 2024 SNAP Performance Report-Tenth |
| 24-33 | FFY 2024 SNAP Performance Report-Ninth |
| 24-31 | FFY 2024 SNAP Performance Report-Eighth |
| 24-26 | FFY 2024 SNAP Performance Report-Seventh |
| 24-24 | FFY 2024 SNAP Performance Report-Sixth |
| 24-21 | FFY 2024 SNAP Performance Report-Fifth |
ISD: General Information (GIs) 2023
| GI Number | Topic |
|---|---|
| 23-18 | FFY 2023 SNAP Performance Report-Fifth |
| 23-16 | FFY 2023 SNAP Performance Report-Fourth |
| 23-13 | FFY 2023 SNAP Performance Report-Third |
| 23-06 | FFY 2023 SNAP Performance Report-Second |
| 23-05 | FFY 2023 SNAP Performance Report-First |
| 23-04 | FFY 2022 SNAP Performance Report-Final |
| 23-03 | FFY 2022 SNAP Performance Report-Eleventh |
ISD: General Information (GIs) 2022
| GI Number | Topic |
|---|---|
| 22-26 | FFY 2022 SNAP Performance Report-Tenth |
| 22-24 | FFY 2022 SNAP Performance Report-Ninth |
| 22-21 | FFY 2022 SNAP Performance Report-Eighth |
| 22-19 | FFY 2022 SNAP Performance Report-Seventh |
| 22-18 | FFY 2022 SNAP Performance Report-Sixth |
| 22-14 | FFY 2022 SNAP Performance Report-Fifth |
| 22-17 | FFY 2022 SNAP Performance Report-Fourth |
| 22-12 | FFY 2022 SNAP Performance Report-Third |
| 22-06 | FFY 2022 SNAP Performance Report-Second |
| 22-05 | FFY 2022 SNAP Performance Report-First |
| 22-04 | FFY 2021 SNAP Performance Report-Final |
| 22-01 | FFY 2021 SNAP Performance Report-Eleventh |
ISD: General Information (GIs) – 2021
| GI Number | Topic |
|---|---|
| 21-32 | FFY 2021 SNAP Performance Report-Tenth |
| 21-31 | FFY 2021 SNAP Performance Report-Ninth |
| 21-28 | FFY 2021 SNAP Performance Report-Eighth |
| 21-25 | FFY 2021 SNAP Performance Report-Seventh |
| 21-23 | FFY 2021 SNAP Performance Report-Sixth |
| 21-20 | FFY 2021 SNAP Performance Report-Fifth |
| 21-17 | FFY 2021 SNAP Performance Report-Fourth |
| 21-13 | FFY 2021 SNAP Performance Report-Third |
| 21-12 | FFY 2021 SNAP Performance Report-Second |
| 21-10 | FFY 2021 SNAP Performance Report-First |
| 21-08 | Elderly or Disabled Recertification Interview Waiver Extension Approval (#2110022) |
| 21-05 | FFY 2020 SNAP Performance Report- Final |
| 21-04 | FFY 2020 SNAP Performance Report- Eighth |
ISD: General Information (GIs) – 2020
| GI Number | Topic |
|---|---|
| 20-11 | FFY2020 SNAP Performance Report – Fourth |
| 20-09 | FFY2020 SNAP Performance Report – Third |
| 20-07 | E&T Resumption |
| 20-06 | FFY2020 SNAP Performance Report – Second |
| 20-05 | FFY2020 SNAP Performance Report – First |
| 20-04 | FFY2019 SNAP Performance Report – Final |
| 20-02 | FFY 2019 SNAP Performance Report – Eleventh |
| 20-01 | Proposed Area to Waive the Able-Bodied Adults Without Dependents (ABAWD) Time Limit Work Requirement for Certain Counties and Tribal Lands |
ISD: General Information (GIs) – 2019
| GI Number | Topic |
|---|---|
| 19-46 | FFY 2019 SNAP Performance Report – Tenth |
| 19-45 | FFY 2019 SNAP Performance Report – Nineth |
| 19-44 | FFY 2019 SNAP Performance Report – Eighth |
| 19-43 | FFY 2019 SNAP Performance Report – Seventh |
| 19-40 | FFY 2019 SNAP Performance Report – Sixth |
| 19-39 | FFY 2019 SNAP Performance Report – Fifth |
| 19-37 | FFY 2019 SNAP Performance Report – Fourth |
| 19-34 | New Mexico Works Non-Compliance |
| 19-33 | QuiKGuide is your Quick Knowledge Guide (Phase II) Statewide Rollout |
| 19-32 | Homeless Shelter Standard |
| 19-31 | I-94 Program Change-Arrival / Departure Record |
| 19-30 | FFY2019 SNAP Performance Report — Third |
| 19-28 | FFY2019 SNAP Performance Report – Second |
| 19-27 | Requesting Services from the Community Outreach Program for the Deaf |
| 19-25 | Important Benefit Information |
| 19-23 | Selection of County Director for Rio Arriba County |
| 19-18 | Supplemental Nutrition Assistance Program (SNAP) – Approval of Able-Bodied Adults Without Dependents (ABAWD) Time Limit Waiver |
| 19-17 | AMENDED Required ISD Office Postings |
| 19-17 | Required ISD Office Postings |
| 19-15 | Security Procedures for Handling Internal Revenue Service (IRS) Information |
| 19-14 | QuiKGuide is your Quick Knowledge Guide (Phase I) |
| 19-13 | Second Revised Modified Consent Decree ISD 625 ABC’s |
| 19-12 | Issuance Schedule for March, April, and May Supplemental Nutrition Assistance Program SNAP Benefits |
| 19-11 | Amended Procedures for Over-the-Counter (OTC) EBT Cards and Process to Verify ID for OTC’s |
| 19-10 | 2019 Production Calendar |
| 19-09 | FFY2018 SNAP Performance Report – Final |
| 19.07 | Language Translation Services |
| 19-06 | Protocol for Submission of Clarifications and Cherwell Tickets |
| 19-05 | FFY2018 SNAP Performance Report – Eleventh |
| 19-04 | Guidance to Inform Customers of Early February Issuance |
| 19-03 | Federal Waiver for SNAP Early Issuance of February Benefits |
| 19-02 | 2018 Annual Recipient Benefit Statements |
| 19-01 | Federal Civilian Employees on Furlough-Applying for SNAP Income Determination Process |
ISD: General Information (GIs) – 2018
| GI Number | Topic |
|---|---|
| 18-61 | January 2019 Clothing Allowance for Cash |
| 18-60 | GI 18-60 QC Sanction Process |
| 18-59 | Determining Fleeing Felon |
| 18-58 | FFY 2018 SNAP Performance Report – Tenth |
| 18-57 | FFY 2018 SNAP Performance Report-Ninth |
| 18-55 | New Mexico Works Service Provider Information |
| 18-53 | FFY 2018 SNAP Performance Report-Eighth |
| 18-52 | Selection of State Refugee Coordinator |
| 18-49 | FFY 2019 LIHEAP Points and Income Guide (updated) |
| 18-48 | September LIHEAP Application Process |
| 18-47 | FFY 2018 SNAP Performance Report-Seventh |
| 18-45 | FFY 2018 SNAP Performance Report-Sixth |
| 18-43 | August 2018 Clothing Allowance for Cash |
| 18-41 | Procedures for Tracking Complaints |
| 18-40 | Central Office Restricted Area Access Logs |
| 18-39 | Selection of New County Director for Sierra ISD Office |
| 18-38 | FFY 2018 SNAP Performance Report-Fifth |
| 18-37 | Rescinded – Requesting Services from COPD |
| 18-36 | Security Procedures for Handling Internal Revenue Service (IRS) Information |
| 18-35 | FFY 2018 SNAP Performance Report-Fourth |
| 18-34 | Selection of New County Director for Taos ISD Office |
| 18-33 | 7.5% NMW Budgetary Adjustment |
| 18-32 | LIHEAP Updated Changes and Processes |
| 18-31 | Notice of Appointment – Mailing Time – ASPEN |
| 18-28 | College Students Residing on Campus with Meal Plans – Ineligible for SNAP |
| 18-27 | Second Request Process for Education Works Program |
| 18-26 | FFY 2018 SNAP Performance Report-Third |
| 18-24 | RESCINDED 2nd Amendment Phase II – EPPI process Expedited Benefits with Postponed Interview (EPPI) Waiver – Extension Approved (#2110031) |
| 18-24 | RESCINDED AMENDED Phase II – EPPI process Expedited Benefits with Postponed Interview (EPPI) Waiver – Extension Approved (#2110031) |
| 18-23 | Selection of new SNAP Program Manager |
| 18-22 | FFY2018 SNAP Performance Report-Second |
| 18-21 | Selection of New County Director for Rio Arriba ISD Office |
| 18-20 | QC Findings Review Process |
| 18-19 | AMENDED Revised Instructions for Employee Badges |
| 18-18 | Child Support Income Entered In ASPEN |
| 18-17 | Selection of the Cash Program Manager |
| 18-16 | Elderly or Disabled Recertification Interview Waiver Extension Approval (#2110022) |
| 18-15 | FFY 2018 SNAP Performance Report-First |
| 18-14 | Protocol for Submission of Policy Clarifications (PCs) – AMENDED |
| 18-13 | Required ISD Office Postings |
| 18-12 | RESCINDED – Expedited Benefits w/Postponed Interview (EPPI) Waiver – Extension Approved (#2110031) – Pilot Process – AMENDED |
| 18-11 | Able-Bodied Adults without Dependents (ABAWD) Waiver Extended (#2160027) |
| 18-10 | Most Commonly Used ISD Application Forms (signed 10/3/2018) |
| 18-09 | FFY 2017 SNAP Performance Report-Final |
| 18-08 | 2018 ASPEN Production Calendar |
| 18-07 | FFY 2017 SNAP Performance Report-Eleventh |
| 18-06 | QC Findings Procedures |
| 18-04 | 2017 Annual Recipient Benefit Statements |
| 18-03 | January 2018 Clothing Allowance for Cash |
| 18-02 | Selection of San Juan County Director |
| 18-01 | Selection of New County Director for the Luna ISD Office |
ISD: General Information (GIs) – 2017
| GI Number | Topic |
|---|---|
| 17-50 | ABC’s Applying for Assistance and Application Processing Flow Chart |
| 17-49 | FFY 2017 SNAP Performance Report – 10th Issue |
| 17-48 | Exclusion of Military Combat Pay for SNAP |
| 17-47 | Immigration Eligibility Reference |
| 17-45 | FFY 2017 SNAP Performance Report – 9th Issue |
| 17-44 | SNAP Dependent Care Deduction – Qualifying Expenses |
| 17-43 | Selection of Business Process Review Staff Manager |
| 17-42 | Selection of New County Director for the Southwest Bernalillo ISD Office |
| 17-41 | FFY 2017 SNAP Performance Report – 8th Issue |
| 17-39 | Case Review Guidelines |
| 17-37 | Over-the-Counter (OTC) EBT card issuance procedures (to replace ISD-GI 16-27) |
| 17-36 | Security Procedures for Handling Internal Revenue Service (IRS) Information |
| 17-35 | FFY 2017 SNAP Performance Report – 7th Issue |
| 17-34 | Validation of Benefits for Crownpoint Food Distribution Program on Indian Reservations (FDPIR) |
| 17-33 | Hurricane Irma Evacuees Applying for SNAP and Medicaid |
| 17-32 | New Constituent Services Email |
| 17-31 | Selection of Incapacity Review Unit Staff Manager |
| 17-30 | September LIHEAP Application Process |
| 17-29 | Delay in LIHEAP Payments |
| 17-28 | RESCINDED – Hurricane Harvey Evacuees Applying for SNAP and Medicaid Information |
| 17-27 | ASPEN Household Address Screen-30 Character Rule |
| 17-26 | Selection of New ASPEN Operations Bureau Chief |
| 17-25 | FFY 2017 SNAP Performance Report – 6th Issue |
| 17-24 | LIHEAP Federal Fiscal Year (FFY) 2018 Point and Income Guide |
| 17-23 | Selection of New County Director for Santa Fe ISD Office |
| 17-22 | Notice of Missed Interview – NOMI Job Aid |
| 17-21 | Requesting Services from the COPD |
| 17-20 | FFY 2017 SNAP Performance Report – 5th Issue |
| 17-19 | RESCINDED – August 2017 Clothing Allowance |
| 17-18 | FFY 2017 SNAP Performance Report – 4th Issue |
| 17-17 | Selection of New County Director for the Northeast Bernalillo ISD Office |
| 17-16 | Selection of New Staff Manager for the Institutional Care and Waiver Office |
| 17-15 | FFY 2017 SNAP Performance Report – 3rd Issue |
| 17-14 | Office Hours |
| 17-13 | FFY 2017 SNAP Performance Report – 2nd Issue |
| 17-11 | FFY 2017 SNAP Performance Report – 1st Issue – REVISED |
| 17-10 | Selection of new County Director for Cibola County ISD |
| 17-09 | Selection of new County Director for Lea County ISD |
| 17-08 | Selection of Regional Operations Manager for Region II |
| 17-07 | FFY 2016 SNAP Performance Report – Final Issue |
| 17-06 | Elderly and Disabled Desk Guide |
| 17-05 | Determining Fleeing Felon Status |
| 17-04 | RESCINDED – 2017 Production Calendar |
| 17-03 | RESCINDED – 2016 Annual Recipient Benefit Statements |
| 17-02 | FFY 2016 SNAP Performance Report – 11th Issue |
| 17-01 | RESCINDED – January 2017 Clothing Allowance |
ISD: General Information (GIs) – 2016
| GI Number | Topic |
|---|---|
| 16-80 | RESCINDED – ASPEN Household Address Screen – 30 Character Rule |
| 16-79 | RESCINDED – Office Hours |
| 16-78 | FFY 2016 SNAP Performance Report – 10th issue |
| 16-77 | RESCINDED – Language Translation Services |
| 16-76 | FFY 2016 SNAP Performance Report – 9th issue |
| 16-74 | Selection of New County Director for Eddy Carlsbad |
| 16-73 | FFY 2016 SNAP Performance Report – 8th issue |
| 16-72 | Rescinded Findings Review Process |
| 16-71 | Selection of New County Director for Torrance County |
| 16-70 | Medicaid for Incarcerated Individuals Program (MIIP) Request for Fair Hearing |
| 16-69 | LIHEAP Yearly Mandatory Blackboard Training |
| 16-68 | RESCINDED – Requesting Services from the Community Outreach Program for the Deaf |
| 16-67 | Referrals for Refugee Cash Assistance Recipients |
| 16-66 | Authorized Representative and what they can be provided |
| 16-64 | RESCINDED – Selection of State Refugee Coordinator |
| 16-63 | Disclosure of Domestic Violence |
| 16-62 | FFY 2016 SNAP Performance Report – 7th issue |
| 16-61 | YES NM Crisis LIHEAP Application |
| 16-60 | State of New Mexico and Tribal LIHEAP Procedures |
| 16-59 | LIHEAP screen modifications in ASPEN |
| 16-58 | Case Documentation in ASPEN |
| 16-57 | RESCINDED – September LIHEAP Application Process |
| 16-55 | LIHEAP Auto Denials |
| 16-54 | RESCINDED – LIHEAP Federal Fiscal Year (FFY) 2017 Points and Income Guide |
| 16-53 | New CASA Staff Manager |
| 16-52 | Diversion Payments and ASPEN |
| 16-50 | RESCINDED – Selection of New County Director for NE Bernalillo |
| 16-49 | Claims for any case affected by the Court Order must be held, per FNS Directive |
| 16-48 | RESCINDED-Employment and Training (E&T) Transportation Reimbursements |
| 16-47 | FFY 2016 SNAP Performance Report- 6th issue |
| 16-46 | RESCINDED – Required Posters |
| 16-45 | RESCINDED – Protocol for Submission of Policy Clarifications (PCs) |
| 16-44 | RESCINDED – Voluntary Employment & Training (E&T) Program |
| 16-43 | RESCINDED – 2016 August Clothing Allowance |
| 16-42 | RESCINDED – Application Registered in Error – AMENDED |
| 16-41 | Selection of Sandoval County Director |
| 16-40 | FFY 2016 SNAP Performance Report – 5th issue |
| 16-39 | General Assistance Applications and Victims of Human Trafficking |
| 16-38 | FFY 2016 SNAP Performance Report – 4th issue |
| 16-37 | RESCINDED – Revised Instructions for Employee Badges |
| 16-35 | RESCINDED – Security Procedures for Handling Internal Revenue Service (IRS) Information |
| 16-34 | FFY 2016 SNAP Performance Report – 3rd issue |
| 16-33 | RESCINDED – Office Closure |
| 16-32 | Replacement of SNAP Benefits Due to Misfortune or Disaster |
| 16-31 | Selection of Deputy Director of Field Operations |
| 16-30 | FFY 2016 SNAP Performance Report – 2nd issue – REVISED |
| 16-29 | Required Postings |
| 16-28 | ABAWD Requirements are suspended effective immediately |
| 16-27 | RESCINDED – Revised Procedures for Over-the-Counter (OTC) EBT Cards |
| 16-26 | Procedures for EBT Cards Mailed to Field Offices and EBT Card Destruction Process |
| 16-25 | RESCINDED EBT Card Trafficking Warning Letter |
| 16-22 | FFY 2016 SNAP Performance Report |
| 16-21 | RESCINDED – Findings Review Process |
| 16-20 | RESCINDED – Office Closure |
| 16-19 | Crowdfunding Accounts and SNAP and TANF Eligibility |
| 16-18 | RESCINDED – Required Postings |
| 16-17 | Selection of New East Dona Ana County Director |
| 16-15 | RESCINDED – Selection of State Refugee Coordinator |
| 16-14 | Required Posters Education Works Program |
| 16-13 | RESCINDED – HSD ISD State of NM Issued Employee Badges |
| 16-10 | RESCINDED – Final FFY 2015 SNAP Performance Report – REVISED |
| 16-09 | RESCINDED – 2016 Production Calendar |
| 16-07 | RESCINDED – Santo Domingo Tribal TANF- AMENDED |
| 16-06 | New Bureau Chief, Becky Lopez |
| 16-05 | RESCINDED – Required Posters; And Justice for All |
| 16-04 | RESCINDED – ABAWD Interview and Desk Guide |
| 16-03 | Selection of New General Manager |
| 16-01 | Eleventh FFY 2015 SNAP Performance Report |
ISD: General Information (GIs) – 2015
| GI Number | Topic |
|---|---|
| 15-74 | New Mexico Works Noncompliance Reasons |
| 15-73 | RESCINDED – 2015 Annual Recipient Benefit Statements |
| 15-72 | Native American Practitioners (Medicine Men) |
| 15-70 | Out of State Benefits Closure Request |
| 15-69 | Lobby Hours |
| 15-68 | FFY 2015 SNAP Performance Report – 10th issue |
| 15-67 | Names that include spaces and hyphens |
| 15-66 | RESCINDED – 2016 Clothing Allowance for Cash Assistance Households |
| 15-65 | RESCINDED – ABAWD Desk Guide |
| 15-64 | RESCINDED – ABAWD Notice |
| 15-63 | FFY 2015 SNAP Performance Report |
| 15-61 | SNAP Requirements for Individuals in Refugee Training Programs |
| 15-60 | Calculation of Utility Allowances |
| 15-59 | RESCINDED – Office Closure |
| 15-58 | Haitian I-94s |
| 15-57 | Referrals for Refugee Services |
| 15-56 | Selection of New Staff Manager for Quality Assessment Bureau |
| 15-55 | Eighth FFY 2015 SNAP Performance Report |
| 15-53 | Required EBT Poster |
| 15-52 | Seventh FFY 2015 SNAP Performance Report |
| 15-51 | RESCINDED EFFECTIVE January 1, 2016 – Good Cause for failure to meet E&T requirements |
| 15-50 | LIHEAP Application Process |
| 15-49 | RESCINDED – FFY 2016 LIHEAP Points |
| 15-48 | RESCINDED – Disposal of Property |
| 15-47 | RESCINDED – TANF Program Reportable Changes for Semi Annual Particpants |
| 15-46 | RESCINDED – Security Procedures for Handling Internal Revenue Service (IRS) Information |
| 15-45 | FFY 2016 SNAP Corrective Action Plans (CAP) and Best Practices |
| 15-44 | FFY 2015 SNAP Performance Report |
| 15-43 | Permanent Resident Card without Signatures |
| 15-42 | National Directory of Contacts and Contact List for State of Ohio |
| 15-41 | Farmers Market Posters Announcing the DUFB (Double Up Food Bucks) |
| 15-40 | RESCINDED – Selection of Work and Family Support Bureau Chief |
| 15-39 | RESCINDED – 2015 Clothing Allowance for Cash Assistance Households |
| 15-38 | Selection of New East Dona Ana County Director |
| 15-37 | Fifth FFY 2015 SNAP Performance Report |
| 15-35 | Selection of QC Operations Manager |
| 15-34 | Promoting the Summer Meal Programs for NM Children |
| 15-33 | RESCINDED – Selection of New Deputy Director for Program Administration |
| 15-32 | RESCINDED – Selection of IRU Staff Manager |
| 15-31 | Fourth FFY 15 SNAP Performance Report |
| 15-30 | SNAP and Medicaid Application & Recertification Processing |
| 15-28 | RESCINDED – AMENDED 2015 Production Calendar |
| 15-27 | Required IEVS Poster |
| 15-26 | RESCINDED – Selection of New County Director for Torrance County |
| 15-25 | FFY 2015 SNAP Performance Report |
| 15-23 | RESCINDED – AMENDED Production Calendar |
| 15-22 | Second FFY SNAP Performance Report |
| 15-21 | Waiver Averaging Student Work Hours |
| 15-18 | Selection of Staff Manager for Eddy-Artesia ISD |
| 15-17 | Electronic Cigarette Notice |
| 15-16 | Selection of New Regional Operations Manager Region V |
| 15-15 | RESCINDED – Selection of New SNAP Program Manager |
| 15-14 | First FFY 2015 SNAP Performance Report |
| 15-13 | New EBT Contractor Effective February 23, 2015 |
| 15-12 | YES-NM Self Service Eligibility Portal Flyer |
| 15-11 | RESCINDED – Selection of New Staff Manager for Quality Assessment Bureau |
| 15-10 | Requesting Services from COPD |
| 15-09 | RESCINDED – Change of Mailing Address for Incapacity Review Unit |
| 15-08 | Expedite Processing |
| 15-07 | RESCINDED – 2014 Annual Recipient Benefit Statements |
| 15-06 | FFY 2014 SNAP Revised Performance Report |
| 15-05 | New SNAP Poster Procedures |
| 15-04 | RESCINDED – Required Poster; Notice of EBT vendor change and EBT outage |
| 15-03 | RESCINDED – 2015 Production Calendar |
| 15-02 | FFY 2014 SNAP Performance Report |
| 15-01 | ISD Region Realignment |
ISD: General Information (GIs) – 2014
| GI Number | Topic |
|---|---|
| 14-63 | Required Postings |
| 14-62 | Required Posters IPRA Notice & Children in the Lobby posters (English and Spanish) |
| 14-61 | FFY 2014 Eighth SNAP Performance Report |
| 14-60 | FFY 2014 Seventh SNAP Performance Report |
| 14-59 | Findings Review Process |
| 14-58 | Self-Attestation Native American |
| 14-57 | RESCINDED – Moratorium for Utility Vendors |
| 14-56 | Reminders When Processing LIHEAP Applications |
| 14-55 | FFY 2014 Sixth SNAP Performance Report |
| 14-54 | Pre-Certified Victims of Human Trafficking Assistance Program |
| 14-53 | Alien Registration Number |
| 14-52 | FFY 2014 SNAP Performance Report |
| 14-51 | RESCINDED – LIHEAP FFY 2015 Points and Income Guide LHP 017 |
| 14-50 | RESCINDED – LIHEAP FFY 2014 Year End and New FFY 2015 |
| 14-49 | RESCINDED – Selection of New Bureau Chief for Policy and Program Development Bureau |
| 14-48 | RESCINDED – Selection of Cash Assistance Program Manager |
| 14-47 | FFY 2014 SNAP Performance Report |
| 14-46 | RESCINDED – Selection of New Bureau Chief for ASPEN Operations Bureau |
| 14-45 | RESCINDED – 2014 Clothing Allowance for Cash Assistance Households |
| 14-44 | Change of Mailing Address for Southeast Bernalillo ISD |
| 14-42 | FFY 2015 SNAP Corrective Action Plans |
| 14-41 | Change of Mailing Address for Northwest Bernalillo ISD |
| 14-40 | Case Narratives Documentation in ASPEN – AMENDED |
| 14-39 | FFY 2014 Performance Report |
| 14-38 | Selection of New County Director- South Dona Ana ISD |
| 14-37 | Selection of New County Director- Socorro County ISD |
| 14-36 | Selection of Work and Family Support Bureau Staff Manager |
| 14-35 | RESCINDED – Selection of Constituent Liaison |
| 14-34 | RESCINDED – Rights and Responsibilities |
| 14-33 | Selection of New County Director for Taos ISD Field Office |
| 14-32 | Selection of New Regional Operations Manager for Region 5 |
| 14-31 | RESCINDED – Attachment to paper applications |
| 14-30 | RESCINDED – Mandatory TANF Work Program and E & T Participants LOG |
| 14-28 | FFY 2014 SNAP Performance Report |
| 14-27 | Change of Mailing Address for Southwest Bernalillo ISD |
| 14-26 | Medicaid Renewal Program, Closing PO Box |
| 14-25 | RESCINDED – Selection of New County Director for Santa Fe ISD Field Office |
| 14-24 | Conflict of Interest Concerning Application Processing and Maintenance |
| 14-23 | FFY 2014 SNAP Performance Report |
| 14-22 | Greeter Checklist |
| 14-21 | RESCINDED – National Directory of Contacts |
| 14-20 | 2014 USDA Summer Food Program |
| 14-19 | RESCINDED – Selection of New Bureau Chief for Policy & Program Development Bureau |
| 14-18 | Selection of Curry and Roosevelt County Director |
| 14-17 | FFY 2013 SNAP Performance Report |
| 14-16 | RESCINDED – Selection of New Bureau Chief Work and Families Support Bureau |
| 14-15 | RESCINDED Case Comments Documentation in ASPEN |
| 14-14 | RESCINDED – Selection of New Deputy Director for Field Operations |
| 14-13 | Selection of New Deputy Director for ISD Programs |
| 14-11 | Resetting Passwords in YesNM posted soon |
| 14-10 | MAD 200 Notice of Adjustment in Monthly Payment |
| 14-09 | RESCINDED – 2014 Production Calendar |
| 14-08 | Required Posters_ADA Client Information |
| 14-07 | FFY 2013 SNAP Performance Report |
| 14-06 | RESCINDED – HSD ISD State of NM issued Employee Badges |
| 14-05 | LIHEAP Vendors in ASPEN |
| 14-04 | SSA Print Outs of Benefits No Longer Available |
| 14-03 | Change of mailing address for South Valencia County Office |
| 14-02 | RESCINDED – Security Procedures for Handling Internal Revenue Service (IRS) Information (2) |
| 14-01 | Pre-Certified Victims of Human Trafficking Assistance Program |
ISD – General Information (GIs) – 2013
| GI Number | Topic |
|---|---|
| 13-66 | RESCINDED – Selection of New County Director for Rio Arriba |
| 13-65 | RESCINDED – Medicaid Applications Beginning January 1, 2014 |
| 13-64 | FFY 2013 SNAP Performance Report |
| 13-63 | RESCINDED – SNAP and Data Sharing under the Affordable Care Act |
| 13-62 | RESCINDED – Moratorium for Utility Vendors |
| 13-61 | RESCINDED – Selection of New Staff Manager |
| 13-60 | RESCINDED – New Deming CD |
| 13-59 | FFY 2013 SNAP Performance Report |
| 13-58 | RESCINDED – Required Postings |
| 13-57 | RESCINDED – ARRA Mass Change Fair Hearings |
| 13-56 | FFY 2013 SNAP Performance Report |
| 13-55 | RESCINDED – Using exisiting applications and or recertification forms to add person-program in ASPEN |
| 13-54 | RESCINDED – New Procedures for Over-the-Counter EBT Cards |
| 13-53 | RESCINDED – Modification to include ASPEN production dates October to December 2013 |
| 13-52 | RESCINDED – Provisional Process for FDPIR Applicants to SNAP during lapse in Federal Government Funding |
| 13-51 | RESCINDED – Federal Civilian Employees on Furlough – Applying for SNAP Income Determination Process |
| 13-50 | Required Posters |
| 13-49 | RESCINDED – CASA Staff Manager |
| 13-48 | RESCINDED – LIHEAP Federal Fiscal (FFY) 2014 Points and Income Guide (updated) |
| 13-47 | RESCINDED – Benefit Changes due to American Recovery and Reinvestment Act (ARRA) for SNAP and NMCAP |
| 13-46 | RESCINDED – Preparing for the Affordable Care Act, MAGI, Medicaid Expansion and Centennial Care |
| 13-45 | FFY 2013 SNAP Performance Report |
| 13-43 | RESCINDED – New Address and Call Procedures for ISD Customer Service Center (CSC) |
| 13-42 | Clarifying any Policy Barriers Facing Homeless Youth for Supplemental Nutrition Assistance Program |
| 13-40 | FFY 2013 SNAP Performance Report |
| 13-39 | LIHEAP Federal Fiscal Year (FFY) 2014 Points and Income Guide |
| 13-38 | LIHEAP Federal Fiscal Year (FFY) 2013 Year End and FFY 2014 Early Application Period |
| 13-37 | RESCINDED – Selection of New Regional Manager for Region 2 |
| 13-36 | FFY 2013 SNAP Performance Report |
| 13-35 | RESCINDED – SNAP Homeless Standard Deduction |
| 13-34 | RESCINDED – North Processing Unit (NPC) |
| 13-33 | RESCINDED – FFY 2014 Corrective Action Plans (CAPs) and Best Practices |
| 13-32 | RESCINDED – Cash Assistance Clothing Allowance – August 2013 |
| 13-31 | RESCINDED – Initiating NMW Sanctions in ASPEN |
| 13-30 | RESCINDED – Referrals for Support Services for Refugees |
| 13-29 | FFY 2013 SNAP Performance Report |
| 13-28 | RESCINDED – Selection of New County Director for Lea County |
| 13-27 | RESCINDED – Address Correction Common Errors and Solutions |
| 13-26 | RESCINDED – ASPEN Implementation Expectations |
| 13-25 | FFY 2013 SNAP Performance Report |
| 13-24 | RESCINDED – Identifying Loans in the Supplemental Nutrition Assistance Program (SNAP) |
| 13-23 | RESCINDED – New Language Translation Provider with Posters |
| 13-22 | RESCINDED – SNAP Replacement Benefits-Amended |
| 13-21 | FFY 2013 SNAP Performance Report |
| 13-20 | Selection of New Bureau Chief for Quality Assessment Bureau |
| 13-19 | FFY 2013 SNAP Performance Report |
| 13-18 | RESCINDED – Back Scanning |
| 13-17 | RESCINDED – LTAP Information |
| 13-16 | RESCINDED – New ISD Forms Library Search Tool |
| 13-15 | RESCINDED – Request for Client Copies from ISD Offices |
| 13-14 | RESCINDED – Preparation for Aspen |
| 13-13 | RESCINDED – Phone script Inquires |
| 13-12 | RESCINDED – Selection of New Bureau Chief for ISD |
| 13-11 | RESCINDED – Selection of New Staff Manager for the Central Scanning Center |
| 13-10 | RESCINDED – FFY 2012 Income Support Division’s Accomplishments |
| 13-09 | FFY 2012 SNAP Performance Report |
| 13-08 | RESCINDED – Annual Recipient Benefit Statements for 2012 |
| 13-07 | RESCINDED – Wedlock coding on AP1 screen on ISD2 |
| 13-06 | RESCINDED – 2010 IEVS Cost Savings Report |
| 13-05 | RESCINDED – Security Procedure Required for Handling Internal Revenue Service (IRS) Tax Return Information |
| 13-04 | RESCINDED – Requesting Services from the Community Outreach Program for the Deaf |
| 13-03 | RESCINDED – SNAP Recertification Timeliness Monitoring |
| 13-02 | RESCINDED – FFY 2012 SNAP Performance Report |
| 13-01 | RESCINDED – Selection of New County Director for Santa Fe County |
ISD: General Information (GIs) – 2012
| GI Number | Topic |
|---|---|
| 12-87 | RESCINDED – Selection of New County Director for Northwest Bernalillo County |
| 12-86 | RESCINDED – 2013 ISD2 Production Calendar |
| 12-78 | RESCINDED – Selection of New County Director for Deming ISD |
| 12-77 | RESCINDED – Handling IRS Tax Information |
| 12-76 | RESCINDED – CTS, QAPro and Common Processing Errors |
| 12-75 | RESCINDED – SNAP Replacement Benefits-Amended |
| 12-71 | RESCINDED – New Report-HPLE 130 LIHEAP – ISD2 Mismatch |
| 12-70 | LIHEAP FY13 Points |
| 12-69 | RESCINDED – Treatment of Medical Loss Rebates (MLR) |
| 12-68 | RESCINDED – Protocol for Policy Clarifications Amended |
| 12-67 | RESCINDED – Interactive Interview |
| 12-65 | Selection of New County Director for McKinley County |
| 12-63 | RESCINDED – Selection of New Staff Manager for Quality Assessment Bureau |
| 12-62 | RESCINDED – Selection of New County Director for Northeast Bernalillo County |
| 12-61 | FFY 2012 SNAP Performance Report |
| 12-60 | LIHEAP Federal Fiscal Year FFY 2012 Year End and FFY 2013 Early Application Period |
| 12-58 | RESCINDED – Selection of New Deputy Director for Field Operation |
| 12-56 | RESCINDED – Selection of New County Director for Socorro ISD |
| 12-55 | Selection of New County Director for Silver City and Lordsburg ISD Office |
| 12-54 | RESCINDED – Security Procedures Required for Handling Internal Revenue Service (IRS) Tax Return Information |
| 12-53 | Mailing Address for Socorro ISD Office |
| 12-49 | RESCINDED – Requests for Case Record Information by Attorneys and Law Enforcement Agencies |
| 12-48 | RESCINDED – Standardizing the Subject Line for Received at Fair Hearings Bureau |
| 12-47 | RESCINDED – Changes to EBT Card Procedures |
| 12-45 | Cash Assistance August Clothing Allowance |
| 12-44 | RESCINDED – Citizenship Verification Project (CVP) |
| 12-41 | RESCINDED – Preparation for Data Conversion |
| 12-40 | FFY 2013 SNAP Corrective Action Plans (CAPS) and Best Practices |
| 12-39 | Selection of New Director for Roswell Office |
| 12-38 | RESCINDED – Selection of a New SNAP Program Manager |
| 12-36 | RESCINDED – Incapacity Review Unit (IRU) |
| 12-35 | RESCINDED – SNAP Employment & Training (E&T) Volunteer Procedures |
| 12-34 | RESCINDED – Policy Clarifications |
| 12-33 | RESCINDED – Medical Assistance Deemer Screen MADM |
| 12-32 | RESCINDED – Selection of New Administrative Assistant for the Director’s Office |
| 12-31 | RESCINDED – 2008 IVES Cost Savings Report |
| 12-30 | RESCINDED – Selection of New Regional Office Manager for Region one |
| 12-27 | RESCINDED – New EBT Card Name & Artwork Chosen |
| 12-26 | RESCINDED – Selection of New County Director for Taos County |
| 12-24 | RESCINDED – Selection of New County Director for Southwest Bernalillo County |
| 12-23 | RESCINDED – New Mexico Combined Application Project (NMCAP) Renewal Form |
| 12-22 | RESCINDED – Selection of New Regional Operations Manager for Region V |
| 12-21 | RESCINDED – County Director Quay and Guadalupe county offices |
| 12-20 | RESCINDED – Civil Rights Requirements |
| 12-19 | RESCINDED – HIPAA Compliance Encrypting Documents |
| 12-18 | RESCINDED – Fair Hearing Request |
| 12-17 | RESCINDED – New Name for SCI Units (SCI) |
| 12-16 | RESCINDED – Work Number Support |
| 12-15 | RESCINDED – NVRA Q & A |
| 12-14 | RESCINDED – ISD Accomplishments FFY 2011 |
| 12-12 | RESCINDED – Selection of CDs and Staff Managers |
| 12-11 | RESCINDED – Required Postings |
| 12-10 | RESCINDED – (Amended) SNAP Replacement Benefits |
| 12-09 | 12th Issue SNAP Performance Report FFY 2011 |
| 12-08 | RESCINDED – Training of Security Procedures Required for Handling IRS Tax Return Information |
| 12-07 | RESCINDED – Extra Help SNAP Pilot Project Office Move |
| 12-06 | RESCINDED – AMENDED – Retention and Destruction of ISD Office Security Logs |
| 12-05 | RESCINDED – Student Eligibility for SNAP Rescinded |
| 12-04 | RESCINDED – Annual Recipient Benefit Statements for 2011 |
| 12-03 | RESCINDED – Free Income Tax Preparation Poster & Information Sheet |
| 12-02 | RESCINDED – ISD2 2012 Production Calendar |
| 12-01 | 11th Issue SNAP Performance Report FFY 2011 |

