LOOKING FOR ASSISTANCE

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The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

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Receiving Payments

CSSD has multiple payment options available for custodial parties who receive child support. Please note that while payments are typically processed in just a few days, they can take up to 10 business days to be processed and distributed.

  • Pre-Paid Debit Card
    • If you do not have an existing checking or savings account, or if you prefer a different payment method, you can have child support payments deposited directly into a pre-paid debit card by completing the Prepaid Debit Card (Tarjeta de Debito Prepadada). The pre-paid debit card allows for payments to be processed as quickly as direct deposit.
  • Check
    • CSSD requires all disbursements of payments to custodial parties be through EFT, to include direct deposit or pre-paid debit card. (See 8.50.125.8 NMAC). Under limited circumstances, an exemption to this mandate may be granted to a custodial party so that the recipient may receive warrants (checks) issued from CSSD. Checks can take 7-10 business days to arrive in the mail under normal circumstances. Checks may take longer to arrive due to inclement weather, loss/theft of mail, etc. Please contact your caseworker if you want to apply for an exemption to receive checks.