The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Abuse, Neglect & Exploitation

The Division of Health Improvement (DHI) provides oversight for home and community-based Medicaid waiver programs and health facility licensing. DHI routinely conducts investigations into allegations of Abuse, Neglect & Exploitation (ANE) and complaints about health facilities. Please continue reading to determine the proper reporting mechanism for each particular situation. The first step is to identify which program you should report the incident to.

Visit our Report Abuse, Neglect & Exploitation Reporting Neglect, Abuse, Exploitation Page, to make a report.

Other Types of Abuse

If you suspect that a child is being abused, neglected, or exploited, contact:

Children, Youth and Families

Quick Links

Community Programs

Community Provider Survey Report of Findings

ANE Training for Community Providers

ANE Training for Licensed Healthcare Facilities

Licensed Health Facilities

Search Licensed Health Facilities Survey Report of Findings

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