ABOUT THE DEPARTMENT

We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Medical Assistance Division

Dana Flannery, Division Director

The Health Care Authority’s Medical Assistance Division (MAD) is the direct administrator of the New Mexico Medicaid program.

Contact Us

Medical Assistance Division
P.O. Box 2348
Santa Fe, NM 87504-2348

Call: (505) 827-3100
Consolidated Customer Service Center: 1-800-283-4465
Providers: 1-800-299-7304
Fax: (505) 827-3185
Email: MADInfo.HSD@hsd.nm.gov

Native American Liaison

Theresa Belanger
Call: (505) 827-3122
Email: Theresa.Belanger@hsd.nm.gov

Centennial Care is the New Mexico Medicaid Managed Care program. Services in Centennial Care are provided by three Managed Care Organizations (MCOs).

Click HERE for information on how to reach each MCO’s Member or Care Coordination Services, web page or for information on how to file a grievance.